Site FAQs

The website looks new to me. Are there tools to help me navigate it?

Yes! Please see our How-To page. We have many webinars posted to help you learn about the new site and it's functions.


I forgot my account login information (username and/or password). What do I do?

If you have forgotten your username, try using your email address. If you’ve forgotten which email address you used with your account, please contact the office.

If you have forgotten your password, click the "Forgot password?” link in the login area. You will be prompted to enter your username or email address. Click "Email new password.” An email will be sent to you with instructions on how to set a new password.

Tips: Select a password that’s complicated enough to be secure but easy for you to remember. If you have trouble remembering your password, note it down in a secure location.


How do I cancel my event registration?

Cancellation/Refund/No-Show Policy
Cancellations received by the MASBO office at least 48 hours prior to the event are eligible for a refund of the registration fee, less a $25 processing fee. No refunds will be provided for cancellations received fewer than 48 hours prior to the event. No-shows will be billed for any unpaid registration fees.

To cancel your registration for any event, please contact the office.


How do I join?

Visit the joining MASBO page to learn more about the benefits of membership. From there, you can join online or by mail.


When does my membership expire?

If you are a member, you can see when your membership expires at any time by logging in to your account. Your account dashboard includes a box with your membership type, join date, expiration date, and a link to renew your membership.


How do I renew my membership?

If you are a member, you can renew your membership at any time by logging in to your account. Your account dashboard includes a box with your membership type, join date, expiration date, and a link to renew your membership.


How do I update my contact information?

You can update your contact information at any time by logging in to your account. In the My Account box are links to your contact information.


How do I post a Job? How much does it cost?

MASBO Active members may post open positions within district business offices and for superintendents. Please do not post jobs from outside of these areas. To post a job, click on the link to the posting form below, and enter the information. Once the form has been submitted, the posting will be added to our website listing, and an email announcement will automatically be sent to all Active members. Associate members may post an employment position for a fee of $200. Contact Connie Nordquist at cnordquist@mnasbo.org to receive an invoice before posting position.


How do I use the Listserv?

Active List – You must be an Active Member to use this list. This list can be used to send email to all active MASBO members. These are all active members within school districts, and excludes associates, life members and retired members. To send an email to the Active list, send your email to active@list.mnasbo.org.

Associates List – This list can be used to send email to all associate MASBO members. That includes individual and company associates. You must be an associate member to use this list. To send an email to the Associates list, send your email to associates@list.mnasbo.org.

NOTE: You MUST be a member to use this service. The message will not send if your email address does not match an email address in our database. Be sure to update your profile if your email address is incorrect.

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